At Benko India, we aim to ensure fast and reliable delivery for every order. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

• All orders are processed within 24 hours of successful payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Once your order is dispatched, you will receive a confirmation message via WhatsApp, SMS, or email.

2. Shipping Time

• Estimated shipping time: 1 Day

• Delivery timelines may vary depending on your location and courier partner operations.

• Unforeseen circumstances such as weather conditions, strikes, or logistical issues may cause delays.

3. Shipping Charges

• Shipping charges (if applicable) will be clearly mentioned at checkout.

• Any additional charges due to remote location delivery will be communicated before dispatch.

4. Delivery Partners

• We work with reliable third-party courier and logistics partners to ensure safe delivery.

• Benko India is not responsible for delays caused by courier companies once the package has been handed over.

5. Delivery Guidelines

• Please ensure your shipping address and contact details are accurate.

• Benko India will not be responsible for delivery failure due to incorrect or incomplete address details.

• If a delivery attempt fails due to customer unavailability, re-delivery charges may apply.

6. Damaged or Missing Packages

• If your package arrives damaged, please record an unboxing video and contact us within 24 hours of delivery.

• Claims without proper proof may not be accepted.

7. International Shipping

• Currently, Benko India ships within India only (unless stated otherwise).

• International shipping availability and charges will be updated separately if applicable.

8. Contact Information

For any shipping-related queries, please contact us:

📞 Phone / WhatsApp: 8765050056
📧 Email: benkoindia@gmail.com
📸 Instagram: @benkoindia